Legal Document

Terms & Conditions

Effective Date: January 1, 2024
Last Updated: April 1, 2024
Version 1.0

Welcome to RBOS Fitment Company. These Terms and Conditions govern your use of our website and your engagement with our services. By accessing our website, requesting a quote, signing a service agreement, or making any payment to RBOS Fitment Company, you agree to be legally bound by these Terms and Conditions in their entirety. If you do not agree to these terms, please do not use our services.

01

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client") and RBOS Fitment Company ("Company", "we", "us", or "our"). These Terms apply to all services, projects, consultations, and interactions with RBOS Fitment Company.

By engaging our services in any form — including submitting an enquiry, signing a work order, making a payment, or verbally confirming a project — you confirm that you have read, understood, and agree to be bound by these Terms.

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Please Note: These Terms should be read alongside our Privacy Policy and Refund & Cancellation Policy, which are incorporated herein by reference.

02

Services Offered

RBOS Fitment Company provides professional industrial fitment and related services. Our core offerings include, but are not limited to:

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Industrial Fitment

Complete fitment solutions for manufacturing plants and industrial facilities.

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Structural Assembly

Precision structural assembly and alignment for construction and industrial projects.

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Mechanical Installation

Expert installation of machinery, HVAC systems, piping, and industrial equipment.

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Precision Engineering

High-accuracy engineering fitment with advanced tools and strict quality control.

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Maintenance & Retrofit

Scheduled maintenance and retrofitting services to upgrade existing systems.

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Project Consulting

End-to-end consulting from project planning to execution and post-completion support.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. All services are subject to availability and resource allocation at our sole discretion.

03

Quotation & Agreement

All quotations provided by RBOS Fitment Company are subject to the following conditions:

  • Quotations are valid for 30 days from the date of issue unless otherwise stated in writing.
  • A quotation does not constitute a binding contract until formally accepted by the client in writing and an advance payment is received.
  • RBOS Fitment Company reserves the right to revise a quotation if the client's project scope, requirements, or site conditions change after the initial assessment.
  • Any verbal agreements, promises, or representations made by our representatives are not binding unless confirmed in a written project agreement.
  • The project agreement, once signed by both parties, is the sole binding document governing the scope of work, timelines, and costs.
  • Additions or changes to the agreed scope of work must be requested in writing and will be subject to a revised quotation and separate billing.
04

Payment Terms

All financial transactions with RBOS Fitment Company are governed by the following terms:

  • An advance payment as specified in the project agreement is required before commencement of any work.
  • Payments must be made as per the milestone schedule outlined in the project agreement.
  • All invoices are due within 7 days of issuance unless otherwise agreed in writing.
  • Delayed payments will attract an interest charge of 2% per month on the outstanding amount.
  • RBOS Fitment Company reserves the right to suspend or halt project work if payment milestones are not met.
  • All prices are exclusive of applicable taxes (GST, etc.) unless explicitly stated otherwise.
  • Payments made are strictly non-refundable as per our Refund & Cancellation Policy.
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Accepted Payment Methods: Bank Transfer (NEFT/RTGS/IMPS), Cheque, or any other method specified in the project agreement. Cash payments above ₹2,000 are not accepted in compliance with Indian tax regulations.

05

Client Obligations

To ensure successful project execution, the client agrees to the following obligations:

  • Provide accurate, complete, and timely information regarding project requirements, site conditions, and access arrangements.
  • Ensure safe and unobstructed access to the project site on the agreed dates and times.
  • Obtain and maintain all necessary permissions, approvals, licenses, and permits required for the project.
  • Designate a responsible point of contact who has authority to make decisions on behalf of the client organization.
  • Promptly review and approve project deliverables, drawings, and specifications when presented for sign-off.
  • Ensure the project site meets basic safety requirements before our team commences work.
  • Inform RBOS Fitment Company immediately of any site changes, hazards, or circumstances that may affect project execution.
  • Make payments strictly as per the agreed schedule without delay.
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Important: Any delays caused by the client's failure to meet these obligations will not be treated as a breach by RBOS Fitment Company. Additional costs arising from such delays will be billed to the client.

06

Project Execution

RBOS Fitment Company commits to executing all projects with professional diligence, quality workmanship, and adherence to agreed timelines. The following conditions apply:

  • Project timelines are estimated based on information available at the time of quotation. Delays caused by unforeseen site conditions, weather, third-party dependencies, or client-side factors are not the responsibility of RBOS Fitment Company.
  • RBOS Fitment Company reserves the right to subcontract portions of the work to qualified and vetted sub-contractors while maintaining overall responsibility for quality.
  • All work will be carried out in accordance with applicable industry standards, safety regulations, and the specifications agreed upon in the project agreement.
  • RBOS Fitment Company will not be liable for delays caused by force majeure events including natural disasters, government actions, pandemics, or any circumstances beyond our reasonable control.
  • Project completion is defined as the date on which RBOS Fitment Company informs the client that the agreed scope of work has been fulfilled, irrespective of minor punch-list items.
07

Intellectual Property

All intellectual property related to RBOS Fitment Company's operations, methods, designs, and processes is protected under applicable laws.

  • All drawings, designs, project plans, technical documents, and methodologies prepared by RBOS Fitment Company remain the intellectual property of the Company unless otherwise agreed in writing.
  • The client is granted a non-exclusive, non-transferable license to use deliverables solely for the purpose for which they were created.
  • The client may not reproduce, share, sell, or use RBOS Fitment Company's proprietary information, designs, or methods for any other purpose without prior written consent.
  • All content on the RBOS Fitment Company website — including text, logos, graphics, and images — is the property of RBOS Fitment Company and may not be copied or used without permission.
08

Limitation of Liability

RBOS Fitment Company's liability in connection with any project or service shall be limited as follows:

  • Our total liability for any claim shall not exceed the total amount paid by the client for the specific service or project giving rise to the claim.
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of business, or business interruption.
  • We are not liable for damage to property, equipment, or structures that arises from inaccurate information, restricted access, or hidden site conditions not disclosed by the client.
  • Our liability for defective workmanship is limited to rectification of the specific defect reported within the warranty period and does not extend to any consequential losses.

RBOS Fitment Company carries appropriate professional liability insurance for our operations. However, our contractual liability to any individual client remains capped as stated above. Clients are advised to maintain their own insurance for project risks where applicable.

09

Confidentiality

Both parties agree to maintain the confidentiality of information shared during the course of a project engagement.

  • RBOS Fitment Company will not disclose client project details, business information, or site data to any third party without prior written consent, except as required by law.
  • The client agrees not to disclose RBOS Fitment Company's proprietary methods, pricing structures, technical processes, or business information to any competitor or unauthorized party.
  • Confidentiality obligations survive the termination or completion of any project agreement for a period of 3 years.
  • RBOS Fitment Company may reference completed projects in its portfolio or marketing materials unless the client expressly requests otherwise in writing.
10

Warranties & Disclaimers

RBOS Fitment Company provides the following limited warranty on completed work:

  • Workmanship warranty of 90 days from project completion date, covering defects directly attributable to our installation or fitment work.
  • The warranty does not cover damage caused by misuse, modification, negligence, or third-party interference after project handover.
  • Material warranties are subject to the terms and conditions of the respective material manufacturers and are not the direct responsibility of RBOS Fitment Company.
  • RBOS Fitment Company disclaims all other warranties, express or implied, including but not limited to fitness for a particular purpose, beyond what is explicitly stated in the project agreement.
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Warranty Claims: All warranty claims must be submitted in writing to info@rbosfitment.com within the warranty period. Claims submitted after the warranty period will not be entertained.

11

Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

  • Any disputes arising out of or in connection with these Terms or any project agreement shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
  • Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation for a minimum period of 30 days.
  • If negotiation fails, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996 (India), with a single arbitrator mutually agreed upon by both parties.
  • The language of arbitration and all legal proceedings shall be English.
12

Modifications to Terms

RBOS Fitment Company reserves the right to update or modify these Terms and Conditions at any time without prior notice.

  • Updated Terms will be published on this page with a revised "Last Updated" date.
  • Continued use of our website or services after any modification constitutes your acceptance of the revised Terms.
  • It is the client's responsibility to review these Terms periodically for any changes.
  • For active projects, the Terms in effect at the time of project agreement signing will continue to apply unless both parties agree otherwise in writing.
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Current Version: These Terms were last updated on April 1, 2024. We recommend bookmarking this page and reviewing it before each new engagement with us.

13

Contact Information

For any questions, clarifications, or concerns regarding these Terms and Conditions, please reach out to us:

  • Company Name: RBOS Fitment Company
  • Registered Address: Plot No. 45, Industrial Area, Phase II, New Delhi – 110020, India
  • Email: realmaptech@gmail.com
  • Phone: +91 7505959979
  • Working Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST

We are committed to transparency and encourage all prospective clients to reach out with any queries before entering into a service agreement with us.

Ready to Work With Us?

Now that you've reviewed our Terms & Conditions, we'd love to discuss your project requirements and provide a customised quote.